Mediation is a process whereby a couple who cannot agree upon visitation and/or custody meets with a neutral third party to attempt to resolve the disputed issues. The mediator attempts to find a common ground between the parties and build from there. The mediator is not a judge. Therefore, the mediator does not make a recommendation or decision as to the disputed issues between the couple. No person MUST agree to anything in mediation. The sole purpose of mediation is to assist the parties in reaching an agreement. If an agreement is reached by the parties, this agreement is put into writing, called the mediator's report, and given to the couple, their attorneys, and even the Court.
Any agreement reached in mediation is not binding upon the couple. That means that either person may change his/her mind and no longer agree with the agreement reached. The mediator cannot testify to the statements made during mediation. The report of the mediator simply states whether an agreement was reached and does not select one parent over the other.
Most counties have a list of court-approved mediators. You can usually contact the circuit clerk of the county in which you reside to obtain names of court approved mediators.